Issues with mc7000 getting a static noise

Have owned my mc7000 for about a year . Recently the sound quality would start to get a lot of static once usb was unplunged and plugged back in issue would be gone only to come back a few minutes (15-20)later turned the latency up like I was told by customer care but still having problems ? anybody got any ideas how to fix it?

Same happened to me last night,I was on a gig and had to be turning it off and back on every 30 min or so,so embarrassing

Why do you think it’s the controller and not the DJ software you are using? It’s called hot latency, you need to optimize your OS for audio.