I'm New - Just got My Prime 4 - What is Supposed to be in the box?

Engine DJ Hardware Standalone Controllers
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I just received my Prime 4. There is no information, no pamphlets. No instructions, No warranty card, No code for any software.

Is this correct or did I get a open box item and paid for new item?

/ I never DJ’d before

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It’s all online these days. Register it on the Denon web site and you’ll get access to three months free Tidal and various other offers.

Software (Engine Prime) should be downloaded. Ditto for drivers, firmware, manuals.

The hardware unlocks Serato DJ Pro for free. No code required.

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Thank you for your reply. Appreciate feedback. I did find the below list from the online document. Im guessing this unit was on display and then repackaged for shipping.

Prime 4 Standalone DJ System Display Protective Cover Display Cleaning Cloth IEC Power Cable USB 3.0 Cable Hard Drive Mounting Screws Engine Prime Software Download Card Quickstart Guide Safety & Warranty Manual

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Hi @Hertz congratulations on your first DJ rig! I’m sure you’ll be very pleased with the Prime 4.

The product when sold new includes:

  • Removable Display Cover
  • Display Cleaning Cloth
  • USB 3.0 Cable
  • IEC Power Cable
  • Hard Drive Bay Mounting Screws
  • Engine Prime Download Card
  • Quick Start Guide
  • Safety & Warranty Manual

All digital assets can be found here:

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