How to turn on top toolbar/menu??

I am having serious issues with my usb sticks not resyncing with Engine Prime, resync button greyed out… I notice the user manual pictures a toolbar at the top of the screen giving access to ‘FILE, LIBRARY, VIEW, SETUP, HELP’ but my Engine Prime v1.2 Win10 has no toolbar/menu at the top. Tried the usual Alt, F11, Shift+space etc… no show. Would like to get into settings to try and sort this usb resync issue… I have contacted support but any advice much appreciated.