okay, i did some time on hold with customer support.
the thing that was not obvious to me was that I needed to drag the file from my external to the ‘collection’ in engine prime on my computer. it’s still processing right now and i hope it’s not copying the files to my computer… that would negate everything i’ve been trying to do over here.
dragging and dropping the file on prime created the file on my external that I was not able to figure out
how to do at first.
i house no music on my computer any more. …needed to lighten its load for the smoothest operation… and thus, all music has to be on the external first. that’s where the hiccup came in.
I hope you do have backup(s) of this drive. I’ve hear horror stories about people losing their music libraries and having to reformat their drives after a power cut without the protection of a UPS.
That’s why the SC5000’s have nice, beefy capacitors so there’s enough juice to safely cancel/complete any tasks writing to the database before complete shutdown.
That’s a worthwhile statement. Any number of things could happen to a drive: hard drives can sometimes start to show signs of being a few months away from a fail, SSD tend to simply work flawlessly until one night; click and they’re dead.
I have RAID backups at home a take 2 different drives out with me