HEADPHONEs not working on cue

I’m unable to figure out why I 'm no longer able to hear audio from my headphones on cue. Neither headphone ports work. Headphones work fine in other devices. Windows 10. Latest VDJ version. Controller was never dropped or anything that would cause loosening of the motherboard or anything…it was literally working fine day before. A week prior. i upgraded from win 7 to win 10.And after upgrade…it worked fantastic…now…nothing…any recommendations

Hi @ELEVATION - Does the headphone output work with other DJ applications such as Serato DJ Intro? If its working in Serato, then its likely a configuration setting with your sound card in VDJ. If not, it may be hardware problem. If the latter, I would reach out to our Global support team for assistance.