Firmware update error on mxc8000

Hi! When i was trying to update firmware the process freeze for a long time.

I shutdown and startup the mcx8000 again and i got "Assets missing. Run firmware update mode " on left panel and the process freeze again on "MCU control " progress bar.

Any sugestion or solution please? Thanks!

See below

Hi! @kradcliffe thanks for your answer. The package is the .bin file or the unzipped folder? The left cue button is not flashing when i turn on the console, any suggestion?

Regards!

Pretty sure it’s the .bin file

This is the official recovery method I believe.