I have just downloaded Engine Prime to understand the software more and get to grips with the music management. See my other post.
However, when I start the software, I get this error.
I have the following drives. C: (m.2 ssd - NTFS) E: (sata ssd - NTFS) F: (Soft RAID 10 (4x SATA disks) - NTFS) H: (Sata HDD - NTFS - Affected volume) None of these are external drives via USB)
Any ideas? I can’t do anything on the system as Prime crashes before I can make any changes!
Edit: I have taken my drive offline and confirmed Prime crashes regardless. So, it now fails to load and just crashes.
Not a good start to my potential Denon experience!
I have identified the cause of the error.
A helpful person on Reddit pointed out that Prime loads the audio devices and I should check for any updates. This did not work, but I found that my USB Piano keyboard (Novation Launchkey Mini) showed as an audio device within device manager. Unplugging this allowed me to load Prime.