Engine vs Prime 4 display

So when I add music in engine on my laptop I can just grab a folder and drop it into the crate in Engine and it will analyze and all is good. But when I transfer to the Prime 4 it only shows the folder and I have to go into the folder to view the contents. It doesn’t show in the crate. Now I have to bounce in and out of folders and can’t see all the music in that “crate” What am I doing wrong?

how do you transfer? pc / usb / ssd ?

I connect via PC