I have an internal drive installed in my Prime 4. Unfortunately, it was never formatted correctly so a window would pop up every time I mounted my internal Prime 4 HD while the Engine Prime software was running. I believe the disk was formatted in Mac OS Extended (Journaled); however, I’m not 100% sure. Whichever format, the Engine Prime software would still work. I would simply cancel out of this window and continue on… No real problem except that pop up window was annoying and I wanted it to go away permanently.
Sooooooo… I decided to reformat the HD into the FAT32 format that the error window said it needed to be. In Mac terminology, this turned out to be MS-DOS (FAT). BEFORE I did this, I took the only two folders that were in the Prime 4 HD (Engine Software & Sessions folders), and copied them over onto another external HD. I then reformatted the drive to MS-DOS (FAT), and then re-copied the two files back onto the Prime 4 HD once it was reformatted.
The formatting was successful, and the file copies were successful. All seemed to be honky dory until I booted up the Engine Prime software. Now the Engine Prime software is no longer reading my Prime 4 HD???!!! It shows zero crates, zero playlists, and zero music files!
No matter what I do, I cannot “force” Engine Prime to read the Engine Library file in the Prime 4 HD. I had a bunch of playlists and curated & edited music tracks that I want to recover. Any suggestions how I can resolve this?