I know your guys will tell me to do this and that. I try everything on this Forum and it keeps shutting down… I’m using Window 10 professional Intel I5-7500T 2.70Ghz. 8.00 gigs of ram. I really don’t know why it does that. I’m getting to a point to sell my Prime 4. I need HELP. I got no corrupt file works very fine with Traktor…
Please uninstall Engine Prime.
Download the latest Version from Denon DJ. Then, before you install: Stop your Virus Scanner completely. Run Installer as Administrator (Right Click - Run as Administrator)
Let it install.
Normally it should work then.
Engine_Prime_1.6.1_5f4b42a70b_Setup.exe if this is the latest i got it
Yes this is the latest version. Maybe you could try to install first an older version.
Here are all available versions. But I preffer to use the latest.
Sorry but me to , hope someone there from the team will help…
Why would you not follow what djdark is saying?
i did many times!!!