DN-HC4500 Ultramixer Windows 10

#1

Hello,

I am trying to get an DN-HC4500 to work on windows 10 with Ultramixer or serato. does any one have experince with this? Both the ASIO and the MIDI are not working correctly

Greetz Roy

#2

I’ve not used that combination but one quick pointer… given the age differences of two elements in that post eg: The DN-HC4500 and Windows 10… Is it a new laptop that has windows 10 on it?

If so, if you havent done so already, uninstall the web camera (I’m guessing the lappy has a webcam - as most of the modern ones do). Computers work on “Interupts” eg: time slots in a way…MIDI and Webcams are unfortunately on the same Interupt or time slot. If they’re both active on a system, they “fight” for their active state and for some bizarre reason, the webcam seems to win.

#3

Hello, unfortunately, DN-HC4500 is not supported by Serato DJ but is by Scratch Live. It is also supported by Virtual DJ natively. Ultramixer does not include a template at this time so you need to click “Other Midi” and create your own map.

#4

Hello Dj Boothe,

that was indeed the problem, thanks for you quick response

1 Like
#5

Yay! I’m glad you’re winning now!

Oh if only all lappy problems were that easy to diagnose.

Watch out for the webcam trying to re-enable itself… especially after a windows update, installing other hardware etc…