Display Jump after 0:28 Secs

Reposting in the correct area for @DjMell26 :wink:

Hello ; )

  • Software or Firmware Version: (1.2, 1.3.1, etc…) Firmware 1.4 and 1.4.1
  • Reproducibility: (ex: Happens 1 out of 10 times.)

The problem is recurrent with each song playback on deck 1, 2, 3 and 4 the display jumps (flashes once), after 28 seconds when playing music and we have the visual of a file. the firmware updates are carried out via a macbook pro mid 2012 OSX Mojave, I7, 16go Ram at 1867mhz, SSD 512 Serie Pro Samsung 850. In the Prime 4 there is the same SSD.

No Problem with firmware 1.3.3. It’s very nice !

Video Jump display P4 “0.28secs”

Has the above problem been solved, apart from the integration of SoundCloud ???

Thank’S :slightly_smiling_face:

When you are say 0.28 seconds do you mean at 28 seconds or at about quarter of a second ? It’s not clear

We can see that at 28 seconds, there is a refresh of the screen, I indicated 0.28secs, zero corresponds to the minute zone! there is nothing too complicated! so you will see on the video on the counter of the prime 4 that at 0.28 seconds, there is an image jump on the screen (if you prefer at 0mn and 28 seconds) I indicated this detail by what it happens like this at the beginning of each music played and on any deck with the library in visual, if I have indicated 28 seconds without the zero and the point we would have thought that it was happening every 28 seconds. . which is not the case ! Test and you will see … I am not the only one to have this problem! Fortunately it does not make a micro audio cut when this happens, but at the moment … it is scary! So I downgraded the firmware version for fear of a bigger bug! On the Denon Dj PRIME 4 Official Facebook page other people are talking about it! And working in the web and digital we always taught me to be precise on time data, sorry!

Thanks for clearing up that you meant 00m and 28s

And then the screen just re draws?

I could imagine that being slightly blinky it would we’re trying to doing something precise at 28s

It doesn’t do it on older firmware versions … so something had to change, but what ???

On the Denon DJ PRIME official Facebook page, I give advice to a few users! (Sono Cysmix Dj Animation music wedding, birthday in Rhône-Alpes) Basically I take care of the French section of the Serato Dj Pro forum under the pseudonym Dj Mell 07 and I also allow myself to update the news concerning the Denon range Dj on the AudioFanzine France forum or unfortunately a large number of affiliates are Pro Pioneer, I try to make them understand that Pioneer is expensive for what it is and especially for what they offer! I am a former reseller in a sound and light store and therefore a former Pro Pioneer also from 1994 to 2015 (authorized reseller), but over time … salespeople and demonstrators became more and more stupid (they took the big head), I prefer to be a dj and give advice on the Serato Dj site in the forum section, having been an Apple trainer for trade signs such as Boulanger, Darty specialists in hi-fi, electrical, multimedia and work-study. … I do troubleshooting and optimization in IT and website.

sorry in advance, if my english is average! I am French


I have this problem too on the SC5000.

Yes it does it too, prime4 1.4.0 but only when scrolling