Denon Spares not available in South Africa

Hi All I live in South Africa i have supplied various venues with MC6000MK2 DJ Controllers now i have a huge issue the faders now need replacing and ever since the agency in SA was moved to Viva Africa from Audiosure i cannot get spares. I have tried to call and sent emails but no one at Viva Africa cares. My customers are screaming at me some even demanding money back because i cannot get the controllers repaired. PLEASE Help! Why was the agency moved at least when it was at Audiosure i could repair the controllers. Viva Africa is absolutely pathetic!

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Hi @gkrodway - I do apologise you are having issues with Viva Afrika. Have you submitted a request for spare parts to our technical support?