Denon mcx8000 broken fail

Hi, I have a mcx8000. It remains frozen in the loading screen, and only the lights of the screen are turned on (everything else is off) I tried to update the firmware but the utility button does not work and when it worked (before) the wheel to choose the options does not work (neither in the right part nor in the left part) and in demo mode it enters sometimes and each time in a different way. I’m desperate, please help.

@b4n4n04 - I already answered to you in a previous topic also opened by you on the same subject. https://community.enginedj.com/t/denon-mcx8000-broken/12913/3

@b4n4n04 - I answered to you in a previous topic opened also by you on the same subject. https://community.enginedj.com/t/denon-mcx8000-broken/12913