Cue and start button, pitch and needle drop fail to work!

Payne · December 19, 2018, 4:34pm

Today, suddenly the cue & start buttons, pitch and needle drop fail to work. Because of issues with my MCX8000 (Distortion) I had to buy myself a backup controller (Reloop Beatmix4) Could it have anything to do with me using the reloop controller this weekend with serato. Or is it an issue due to my serato 2.1 upgrade ??? (Controller works fine with virtual DJ) Many thanks for your feedback Cheers

Chloe_DENONDJ · December 19, 2018, 4:37pm

Hello Is your MCX8000 on the latest firmware?

Payne · December 20, 2018, 10:43am

Firmware 2.1 is installed. I guess that is the latest one.

Chloe_DENONDJ · January 7, 2019, 4:27pm

Yes it is and you’re on the latest Serato update too?

Payne · January 7, 2019, 6:09pm

Indeed. Latest serato update is installed. Controller is sent over to DENON for revision.

djmvt · February 25, 2019, 8:45am

Are you sure Serato is on internal mode? The latest update seems to default in absolute mode first time you start it.