Crossfade issue

I i have mc4000 just got it and crossfade doesnt work on controler but if i take mouse use it on computer screen it does. I have tried it with serato and virtual dj. The crossfader doesent even move on computer screen when i move it on 4000

Hi @Raider419, sorry to hear about your MC4000. We recommend reaching out to our Tech Support team for Manufacturer’s Warranty support, please open a Support Ticket.

I just bought mc4000 and cross fader works when i use mouse to move it but wont move with crossfader on board

Hi and welcome to the community. :slightly_smiling_face:

  1. Which software do you use?
  2. You might get better answers in the MC(X)-section of the forum - you made the post in the Prime-section. https://denondjforum.com/c/MC-Series-DJ-Controllers

Best regards

Merging with Crossfade issue