Controller suddenly not being recognised - windows saying device malfunction

Controllers been working fine for years. I have reinstalled usb drivers. Trying to update firmware but controller not being recognised by windows at all. just getting dialogue saying usb device has malfunctioned. USB ports working fine with flash drives and phone.

Not updated anything on my computer recently, seems to be an issue with the hardware anyway. Any ideas.

Try a different cable. Also there is a program called usbdeview which you can use to completely uninstall USB devices and drivers because sometimes they get conflicted in Windows.

New cable worked! Thanks for the tip, I was starting to lose my sh!t.

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It’s usually one or the other. Glad you’re sorted!