My channel 1 fader metal post and the black knob came out when i was using the controller. does this snap back in or do i need to send it in under warranty?
Hello,
Thanks for posting.
Unless you have experience with servicing electronics, we don’t recommend you perform this repair yourself.
Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:
- Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Denon DJ Support Page. Select Warranty or Service Inquiry from the drop-down menu.
or
- For quicker support, call your nearest Support Office.
Make sure to reference or link this thread to help out the support team.
I hope this helps! Let me know if you have any additional questions.