I created a playlist on my Prime 4, and with the Prime 4 connected to Engine Prime I performed a “Sync to Engine” but the playlist has not appeared in my EP database.
In the Sync manager window, I can see the playlist listed on the right side (the Prime 4) but it’s greyed out, not white like the rest of the info.
I have also tried simply dragging the playlist from the devices column (right side) onto the EP column (the left side) on the main EP screen, but I just get a “no entry” symbol. EP is not allowing me to drop the playlist. Why not?
Why has the playlist not synced over? Why is it greyed out? Why can’t I drag it?
Perusing the EP manual, this seems to be the normal M.O. I can transfer playlists TO the device, but not FROM the device. What the…?!
Sync from the device to EP doesn’t sync playlists.
So come on Denon. How am I supposed to get my playlists from Prime 4 into EP so I can back them up, edit them etc?