I just received by PRIME 2 controller two days ago, and appears that all 3 of the USB (Type A) slots are broken or software disabled. Is the USB 1 LED supposed to illuminate when I have a drive in it?
The controller does not recognize thumb drive with the firmware update file on it (and yes it’s in exFAT), nor is it recognizing multiple different thumb drives that have had exported music put on them via the ENGINE PRIME software.
Any clues? Anyone else have this issue? Most frustrated as this brand new controller is nothing but a paperweight