Hi all,
Have updated to 2.0 FW and whenever trying to load tracks, “Unsupported File Type” comes up. IU can see all tracks in crates/playlists etc. Engine Prime shows that they are compatible with MCX. All tracks worked on 1.5 FW. Entire library is in AAC.
Have contacted Denon support twice, still no help from there.
Hi, I am having the same issue. At least 20% of songs loaded on my Fat 32 USB have the error unsupported file type. I did the same process as above and exported to MCX8000. I tried downloading some of the songs again and adding a Fresh MP3 but have the same issue.
@dcosack unfortunately, my fix for this issue was to convert my entire library to .mp3 from AAC. This solved the problem. It appeared to have been an issue with the encoding not being read by the 8k for whatever reason. Multiple calls back and forth with support (as well as forum posts and emails) yielded nothing. Supposedly the only update from 2.0 in latest firmware (v 2.1) was “fixing error reading some AAC files” which I assumed was to fix this very issue however, nothing had changed from 2.0. Still in the process of having to cue up my new mp3s
Nevertheless, they play, so I’m surprised the error persists for you with .mp3. Have you tried other formats too? Does the issue persist with .wav etc?