Serato Cues Not Showing

I currently have 100 tracks in a Serato Crate with cues already placed. I am attempting to move those tracks to Engine Prime, but when I do so, the cue’s do not show up. I have tried searching here, youtube, and other websites for guides/tutorials, but everything I have tried has let do the same result… no cues.

I have verified the cues exist in Serato and close the program. I then open EP and on the Serato Tab, click update Serato Library. When I double click the track, no cues show. When I try to drag them to my collection and then open the track, no cues show. I have tried with analyze on and off. Tried deleted my EP database to start fresh with each attempt.

Any help would be greatly appreciated.