Sc5000 loss connection with serato dj

Both my sc5000’s connection with serato dj disconnected and was looking for computer standalone mode and screen and player displays went blank all night during my 5 hour gig.

Are you using a USB hub or does each item plug directly into the computer?

[Uploading I’m using USB hub but powered I’m using a USB hub but powered

are there enough usb ports on the laptop to connect all three key pieces of equipment to the laptop without the hub?

No sir not with a MacBook pro

It might be worth trying out an alternative brand of powered hub - especially if its any make of USB C hub, which are getting all sorts of reported issues (not just from DJs).

The other option, assuming that you’re not using all the USB sockets on the rear of the SC5000’s already, is to connect the SC5000’s to each other, which means that number of usb hub/laptop sockets reduces.

Ok I’ll try how do they connect together, in using network hub and USB external HD from rear sc5000

First I thought I got the same problem, but then I exit out Serato and start the Serato again then it worked.