i have a problem to update the Firmware at the sc-5000 to version 1.2.2.
I received my Players one week ago and they have the firmware 1.0.3 installed. Because it’s not possible to update the firmware via USB Stick, i try to do this via the Update program for computer. I tried now several times, with three different Laptops (1x MacBook Air / 2 x Windows Laptops) and two different USB cables.
I have the problems with both players.
I put the SC-5000 in Firmware Update mode, but nothing happened. I received all the time the message in the Firmware update program “SC5000 PRIME NOT DETECTED”. Then there is the message to activate the Update modus, but nothing changed. I tried it several times, but nothing happened.
I here also the sound at the windows laptops, that a new USB device is recognized.
Could anyone send me an older version 1.2 for Mac or windows or both, to try this out. Maybe the 1.2.2 Firmware Update program is not fine.
Many thanks in advance.