I have been looking for a small controller to use at home or for gigs when my sc5000 players are too much. The mc4000 ticked all the boxes and was a great price compared to other controllers I needed so purchased one about a 6 weeks ago (brand new).
I have only been using it at home so far and have only used it a handful of times, but I have had the controller lock up and and become totally unresponsive needing to be turned off and back on again, and on another occasion, when i moved the cue/master dial, the track on deck 2 had it’s pitch altered radically
I have yet to experience the track stopping and reloading as per other posts I have read.
I have the latest firmware installed (1.17 I think) and running the latest version of serato pro
My worry is that issues like this make me very nervous about using the controller at a gig and I am worried that I now have a £359 paperweight as I can no longer return the item- I think trying to return for a refund at this stage would be a battle. Has anyone got any suggestions or help it would be much appreciated.