Gonna have to return it 
My cue buttons on x1800 are all still like as they were when New and I use it at home during week and out mobile at weekends 3 days
Lucky you.
I can only guess or at least hope that the problem only exists with a small batch of mixers that perhaps had some defects from the factory.
Well I think I’m happy too. Using the mixer for over a year now. No CUE button defects. I did have an analog audio issue in the beginning, but got a new mixer back then.
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What’s going on with this? Can someone demonstrate that the Prime series has the same button design as the all-in-ones? That’s the claim of this youtube video:
The video doesn’t show any prime unit only the 8000. The buttons shown definitely ain’t Prime buttons
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The next time someone takes an SC5000 apart to lube the wheel or whatever or gets the X1800 cue buttons replaced, they need to make a video debunking that, then.
Update on this:
3 Channels have failed again. They will require sending back for repair.
Leading to a total of 6 buttons failing with the first 12 months of 2 nights/week use in a Club.
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