It’s been almost 72h since I opened a warranty claim and still no response.
The thing is my MC7000 is giving somem problems.
Deck 4 isn’t working. When I push the 4 button, lights are gone, no software recognizes it. For example Serato shows “Throught” by deck 4 platter. Is a hardware problema because without any usb connected, I swich on the controller light up like allways, but if I push “4” button, lights go.
I hope some administrator can help me contacting support guys, like I saw in another post.